Frequently Asked Questions (FAQ) for Hoflich Rental Car and Truck
What types of vehicles do you offer?
We provide a wide range of vehicles, including sedans, SUVs, luxury cars, and vans, to suit your travel needs.
What are your operating hours?
Our services are available 24/7 to ensure your journey starts smoothly, anytime.
Where are your locations?
We are conveniently located in Miami, with pickup and drop-off options at the Miami International Airport and other key locations.
How can I make a reservation?
You can make your reservation directly on our website by entering the reservation section. You only need to select the dates, the type of vehicle and fill out the payment form. If you need help, you can contact us at +17864015995 or send us an email at [email protected].
What payment methods do you accept?
We accept credit and debit cards (Visa, MasterCard, American Express) and payments through platforms such as PayPal. We also offer direct payment options for companies. Please check more details when booking.
Is a deposit required for vehicle rental?
Yes, we require a refundable deposit as a guarantee, which will be refunded upon returning the vehicle under the conditions stipulated in our policies.
Can I modify or cancel my reservation?
Yes, you can modify or cancel your reservation up to 48 hours before the scheduled pickup time without any additional charges.
How can I make a reservation?
You can make your reservation directly on our website by entering the reservation section. You only need to select the dates, the type of vehicle and fill out the payment form. If you need help, you can contact us at +17864015995 or send us an email at [email protected].
What payment methods do you accept?
We accept credit and debit cards (Visa, MasterCard, American Express) and payments through platforms such as PayPal. We also offer direct payment options for companies. Please check more details when booking.
Is a deposit required for vehicle rental?
Yes, we require a refundable deposit as a guarantee, which will be refunded upon returning the vehicle under the conditions stipulated in our policies.
Can I modify or cancel my reservation?
Yes, you can modify or cancel your reservation up to 48 hours before the scheduled pickup time without any additional charges.
Pick-Up and Drop-Off
Do you offer airport pickup and drop-off?
Yes, we provide seamless pickup and drop-off services at Miami International Airport for your convenience.
Can I return the car to a different location?
At the moment, all vehicles must be returned to the original rental location.
What documents are required to pick up a vehicle?
You’ll need to present a valid driver’s license, a credit card, and a booking confirmation.
Vehicle Use and Policies
Is there a mileage limit?
Our standard rentals include unlimited mileage unless otherwise specified. Special promotions may have mileage restrictions.
Can I add additional drivers?
Yes, additional drivers can be added to your booking for a small fee. All drivers must meet our age and license requirements.
Can I use the vehicle out of state?
Our vehicles can be used within the limits specified in the contract. Please check with our team if you plan to travel out of state.
Are pets allowed in the vehicles?
Yes, pets are welcome, but please ensure the vehicle is returned clean to avoid additional cleaning fees.
What is the mileage policy?
We offer plans with unlimited mileage and limited options to suit your needs. Specific details will be available during the booking process.
Is there a mileage limit?
Our standard rentals include unlimited mileage unless otherwise specified. Special promotions may have mileage restrictions.
Can I add additional drivers?
Yes, additional drivers can be added to your booking for a small fee. All drivers must meet our age and license requirements.
Can I use the vehicle out of state?
Our vehicles can be used within the limits specified in the contract. Please check with our team if you plan to travel out of state.
Are pets allowed in the vehicles?
Yes, pets are welcome, but please ensure the vehicle is returned clean to avoid additional cleaning fees.
What is the mileage policy?
We offer plans with unlimited mileage and limited options to suit your needs. Specific details will be available during the booking process.
Vehicle Use and Policies
Insurance and Safety
What type of insurance do you offer?
All of our vehicles are covered by basic insurance. You can opt for additional insurance at the time of booking for added protection.
What do I do in case of an emergency or accident?
In case of emergency, please contact us immediately at 911 and follow the instructions provided in the contract.
Are roadside assistance services included?
In case of emergency, please contact us immediately at 911 and follow the instructions provided in the contract.
Promotions and Discounts
Do you offer special discounts or promotions?
Yes, we offer exclusive discounts to our frequent customers, members of partner companies, and during special seasons. Visit our promotions page for current offers.
How do I apply a discount code?
You can enter your promotional code in the appropriate field during the checkout process on our platform.
Do you offer special discounts or promotions?
Yes, we offer exclusive discounts to our frequent customers, members of partner companies, and during special seasons. Visit our promotions page for current offers.
How do I apply a discount code?
You can enter your promotional code in the appropriate field during the checkout process on our platform.
Promotions and Discounts
Contact Us
How can I contact Hoflich Rental Car and Truck?
You can reach us through:
Our address:
4021 nw 26 st. Miami Florida, 33142. United States
Phone:
Tell: +17864015995
Whatsapp +1 7864482489
E-mail:
[email protected]